Legal

Refund & Cancellation Policy

How refunds and cancellations will work for Riverstone SMP store purchases.

This is a structured placeholder for the Refund & Cancellation Policy. The final text must be provided and reviewed by the server owner before launch — it is not published as an official policy yet.

Scope

[To be provided by the server owner] This section will define which purchases the policy covers and under what conditions.

Refund requests

[To be provided by the server owner] This section will explain how to request a refund, the review process and timeframes.

Delivery failures

[To be provided by the server owner] This section will cover what happens when a verified purchase cannot be delivered.

Cancellations

[To be provided by the server owner] This section will cover cancelling a pending order before delivery.